FAQ - Travely Marketing

⚠️Notice : Please DO NOT bind the same wallet info for

different accounts, if it is detected by the system the

account ID will be frozen.⚠️

Personal multi-account accepting data will lead to the

suspension of the merchant’s store, affecting the

merchant’s credibility and the invalidation of sales

data. The platform prohibits the same bank card

bounded to multiple accounts, please DO NOT use

individual multi-account, a card bound to multiple

accounts, will all be lead to funds freeze up to 180

days or account permanently blocked for future

processing!

The platform is designed to prevent people from

maliciously money laundering or cashing out

a series of improper behavior.

Frequently asked questions (FAQ)

A. Recharge process

To recharge, you only required to recharge with customer

support. The followings steps is the recharge process:

1) Click on the “Support Center” button

2) Contact Customer Support to get recharge details.

3) After remitting the money according to the account

provided by the platform’s customer service, make

sure to submit a screenshot of the successful transfer

to the account.

· In order to ensure that the recharge is made quickly,

please make sure that the name of the person or wallet

address and the amount you are transferring are the

same as the one being provided. If you encounter any

unsolvable problems during the recharge process,

please contact the customer service recharge department

in time. Due to the large amount of information, please

make sure to confirm the account card number or

wallet address of this platform carefully before recharging.

The platform occasionally changes the account number.

· If you have any questions, please click the platform

online customer service for consulting.

B. Start journey

After completing your personal information. After you

recharged your account, you may start journey, click

“Start Journey” to redirect to the relevant page to

“Reserve Journey”. Patiently wait for the system to

book an order, submit the order once submission

pop up to complete the tasks. Complete 30

(Normal) submissions per day to perform

withdrawal.

C. Withdrawal

Before making a withdrawal, please bind your withdrawal

information in the APP. Before proceed, the withdrawal

agents must complete the 30 (Normal) submissions

requirement.

During the working hours of the platform, you can

withdraw your money in home page’s “Withdrawal”

interface. Click the “Withdrawal” button after

entering the amount you want to withdraw and enter

your withdraw password to withdraw. The specific

arrival time is subject to the bank.

D. Platform agent mode

Platform users can become platform agents by

recommending new members, and they can get

extra dynamic rewards. The reward is 20% of the

daily commission for direct infrerior users.

E. Submission Time

The platform operates from 10:00 to 22:00 daily and users can accept data during the platform’s operating hours.

(Note: For any further assistant, please contact our

customer service.)

Support Center

Frequently Asked Questions

Find answers to the most common questions about deposits, withdrawals, security policies, referrals and account management.

Do not bind the same wallet information to multiple accounts. If the system detects that a wallet address is linked to more than one account, the associated account(s) may be suspended or frozen in accordance with the platform's security policy.

To maintain the integrity and security of the platform, the use of multiple personal accounts is strictly prohibited. Creating or operating multiple accounts, or binding the same bank card or payment method to more than one account, may result in serious consequences, including:

• Suspension of the associated merchant store.
• Negative impact on the merchant's credibility and performance records.
• Invalidation of sales or transaction data.
• Temporary freezing of funds for up to 180 days while the account is under review.
• Permanent suspension or termination of the account, which may prevent any future use of the platform.

Important: Each bank card or payment method may be linked to only one account. Please ensure that all account information is unique and complies with the platform's policies to avoid penalties.

The platform is designed to prevent money laundering, fraudulent cash-out activities, and other forms of unauthorized or improper use. To ensure a secure and compliant environment, all accounts and transactions are subject to monitoring and verification in accordance with the platform's security and compliance policies.

To make a deposit, please complete the transaction through Customer Support by following these steps:

1. Click the "Support Center" button in the app.
2. Contact Customer Support to obtain the latest deposit details.
3. Transfer the funds using the deposit information provided by Customer Support.
4. After completing the transfer, submit a clear screenshot of the successful transaction for verification.

Important Notes:
• To ensure your deposit is processed promptly, the sender's name or wallet address and the transfer amount must exactly match the details provided by Customer Support.
• Always verify the bank account number or wallet address before making a transfer, as the platform may update its deposit information periodically.
• If you experience any issues during the deposit process, please contact Customer Support immediately for assistance.

Once you have completed your personal profile and your deposit has been successfully credited, you may begin a journey. Click "Start Journey." You will be redirected to the "Reserve Journey" page. Wait for the system to assign an order automatically. When the submission window appears, review and submit the order to complete the task.

Members are required to complete 30 (Normal) task submissions per day to become eligible for withdrawals.

Before requesting a withdrawal, ensure that your withdrawal information has been added and verified within the app.

Withdrawal Requirements:
• Complete the required 30 (Normal) task submissions for the day.
• Ensure your account meets all platform withdrawal requirements.

To withdraw funds:

1. Go to the "Withdrawal" section on the Home page.
2. Enter the amount you wish to withdraw.
3. Enter your withdrawal password.
4. Submit your withdrawal request.

Withdrawal processing times may vary depending on your bank or payment provider.

Users can become platform agents by inviting new members through their referral link or invitation code. Agents receive 20% of the daily commission earned by their directly referred (first-level) members. Referral commissions are credited directly to the agent's platform account in accordance with the platform's commission policy.

The platform operates daily from 10:00 AM to 10:00 PM. Users may accept and complete tasks only during the platform's operating hours.

If you have any questions or require additional support, please contact Customer Support through the Support Center. Our team will be happy to assist you.